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Hommey

Help Centre | Hommey

How can I contact your team?

What's the best way to care for my Hommey products?

How accurate are your product colours online?

Do you offer fabric swatches or samples?

How do you protect my personal information?

Are your bundle discounts available in-store?

General

How can I pay for my order?

What are your delivery costs & timeframes?

Can I cancel or alter my order after I’ve placed it?

How can I track my order?

Can I change the shipping address for my order?

What if my order appears to be lost in transit?

Can I ship my order to an APO, DPO or FPO address?

Order

How can I return my order?

Can I return/exchange my online orders in-store?

What's your returns policy?

When will I receive my refund or exchange?

How do I get an instant refund with Refundid?

Do I have to pay for return postage?

Can I return or exchange a single item from a bundle?

Returns and Exchanges

How do I become a Hommey stockist?

Do you offer trade pricing?

Wholesale, Trade and Media

Can I add gift wrapping or personal touches to my order?

Do you offer gift cards?

How do I use my gift card?

Can I get a refund on my gift card?

Gifting

How does your bedding bundle work?

Are your Pillowcase Pairs and Quilt Covers sold separately?

Do your Quilt Covers have corner ties?

How deep are your Fitted Sheets?

Not sure which size is right for your bed?

What does stonewashed mean?

What is the difference between your Standard and King Pillowcase Pairs?

Why choose Hommey cotton?

How can I wash my Hommey cotton bedding?

How can I dry my Hommey cotton bedding?

Cotton Bedding

Why choose Hommey linen?

How should I wash my Hommey linen bedding?

Can I soak my Hommey linen bedding?

How should I dry my Hommey linen bedding?

What detergent should I use to wash my Hommey linen?

Help! How can I get rid of a stain on my Hommey linen?

How can I soften my Hommey linen bedding?

Do your Linen Pillowcase Pairs have zippers?

Linen Bedding

Bedding

How does your bathroom bundle work?

What do I do if I have a snagged loop on my Hommey robe?

What is the difference between your towels?

What is the difference between a Bath Sheet and Bath Towel?

How should I care for my Hommey towels?

How do I use my Hommey Hair Wrap?

Help, I have a snagged loop on my Hommey towel!

What is Cotton Ramie?

Why choose our Cotton Ramie Robe?

Is your Ramie Cotton Robe unisex?

How to wash your Cotton Ramie Robe?

What sizing is your Cotton Ramie Robe available in?

Cotton Ramie Robe

How can I dry my Hommey robe?

How can I wash my Hommey robe?

Is the Oasis robe longer than the Terry robe?

What is velour?

What is the difference between our Velour and Terry robes?

Robe

Bathroom

What’s the difference between your Sleepwear collections?

How do I care for my Hommey Sleepwear?

How do I care for my Cotton Cashmere Loungewear?

What size should I choose in your Cotton Cashmere Loungewear?

Will my Cotton Cashmere Loungewear stretch?

Cotton Cashmere

Apparel

All articles

Categories

General

Order

Returns and Exchanges

Wholesale, Trade and Media

Gifting

Bedding

Bathroom

Apparel