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Can I make changes to my order?
Simply click the ‘View or Edit Your Order’ button in your order confirmation email to update your shipping address or cancel your order. You will have 45 minutes to make changes to your order, before the warehouse begins processing your order. Unfort
How can I pay for my order?
We accept a range of different payment options. Pay now with Credit/Debit Card (Visa, Mastercard, American Express, UnionPay), PayPal, Apple Pay, Google Pay or Shop Pay. Or if you’re looking for flexible payments, shop with Afterpay or Klarna (availa
How can I apply my welcome discount code?
To redeem your 10% welcome discount, enter your code in the 'Discount code' box at checkout. Please note this discount applies to full-priced products only and cannot be combined with other offers, including bundles.
Can I add gift wrapping to my order?
We don't typically offer gift wrapping or personalisation services at the moment, though we occasionally run special events in our stores. We're working on introducing these services soon!. Need gift-giving advice? Our Customer Experience team is he
How accurate are your product colours online?
While we make every effort to display colours accurately on our website, slight variations may occur due to different screen settings and lighting conditions. Please note that any returns due to colour variation will be treated as a change of mind un