Hommey logo
Hommey logo

All articles

Returns and Exchanges

How can I return my order?

Please submit your return request here and choose between:. An instant refund with Refundid. A standard refund, store credit or exchange. Just enter your order number (find this in your confirmation email) and follow the steps.

Can I return/exchange online orders in store?

Yes, you’re more than welcome to return/exchange your online order in-store.  Just make sure your items are unused, in their original packaging and in the same condition you received them.

What's your returns policy?

We accept returns within 30 days of delivery. You can choose between:. Exchanges (FREE). Store credit (FREE). Refunds ($12.50 return shipping & handling fee). Just make sure your items are unused, in their original packaging and in the same condition

When will I receive my refund or exchange?

Once your items arrive back to our warehouse, we'll check they meet our Returns Policy (unused and in original condition). This can generally take up to 10 business days. If you’re needing your refund sooner, use Refundid for an instant refund. For a

How do I get an instant refund with Refundid?

Want your refund right away? With Refundid, you'll have your money back in under 30 seconds - before you've even returned your items! No need to wait for shipping and processing. Just click here to get started!

Do I have to pay for return postage?

For exchanges, return postage is FREE! For refunds, there's a $12.50 shipping and handling fee that will be deducted from your refund amount. Getting your items back to us is easy – just print the shipping label from our returns portal and drop your