Please submit your return request here and choose between:. An instant refund with Refundid. A standard refund, store credit or exchange. Just enter your order number (find this in your confirmation email) and follow the steps.
Unfortunately, we are unable to accept returns of products purchased online in store. However, we would be more than happy to help you choose items for exchange. We currently have two stores, Armadale and South Yarra.
We accept returns within 30 days of delivery. You can choose between:. Exchanges (FREE). Store credit (FREE). Refunds ($12.50 return shipping & handling fee). Just make sure your items are unused, in their original packaging and in the same condition
Want your refund right away? With Refundid, you'll have your money back in under 30 seconds – before you've even returned your items! No need to wait for shipping and processing. Just click here to get started!
If you’re using our standard returns platform, once your items arrive at our warehouse, we'll check they meet our Returns Policy (unused and in original condition). This can generally take up to 10 business days. If you’re needing your refund sooner,
For exchanges, return postage is FREE! For refunds, there's a $12.50 shipping and handling fee that will be deducted from your refund amount. Getting your items back to us is easy – just print the shipping label from our returns portal and drop your