Shipping and delivery
What are your delivery costs and estimated timeframes?
Here's a breakdown of our delivery options:. Australia. Standard Delivery (2-4 business days). Express Delivery (1-3 business days). New Zealand. Standard Delivery - Australia Post (3-7 business days). Express Delivery - DHL (2-4 business days). Unit
How can I track my order?
Once your order is on its way, we'll send you a tracking link via email. Click the tracking link to see real-time updates on your delivery status. Can’t find your tracking details? Start by checking your spam or junk folder. If it’s not there, contac
What countries do you ship to?
We’re happy to let you know that we deliver worldwide! To ensure a smooth shopping experience, please make sure you’re on the correct website for your location. You can easily update your currency by selecting the option in the top right-hand corner
Can I change the shipping address for my order?
Accidentally added the wrong address at checkout? We’ll see what we can do!. We only have a small window to update an address before your parcel is shipped. Please contact us ASAP at [email protected] or via our contact form with your order numbe
What if my order appears to be lost in transit?
If your tracking hasn't updated in several days, let us help! Reach out to our Customer Experience team at [email protected] and we'll help track down your order.