Hommey

We accept returns within 30 days of delivery. You can choose between:<ul><li dir="ltr">Exchanges (FREE)</li><li dir="ltr">Store credit (FREE)</li><li dir="ltr">Refunds ($12.50 return shipping &amp; handling fee)</li></ul>Just make sure your items are unused, in their original packaging and in the same condition you received them.Please note:<ul><li dir="ltr">Our regular <a href="https://gethommey.com/pages/faq#faq-returns-exchanges" rel="noopener noreferrer" target="_blank">Returns Policy</a> applies to all discounted and on-sale items, excluding Archive Sale.</li><li dir="ltr">Products purchased from our <a href="https://gethommey.com/collections/sale" rel="noopener noreferrer" target="_blank">Archive Sale</a> are on final markdown and cannot be returned or exchanged.</li><li dir="ltr">We&#x2019;re unable to accept returns on opened cushion inserts or <a href="https://gethommey.com/collections/pet-collection" rel="noopener noreferrer" target="_blank">Pet Collection</a> items.</li></ul>

We accept returns within 30 days of delivery. You can choose between:. Exchanges (FREE). Store credit (FREE). Refunds ($12.50 return shipping & handling fee). Just make sure your items are unused, in their original packaging and in the same condition

What's your returns policy?

Returns and Exchanges

When is your Black Friday sale?

What discounts are you offering for Black Friday?

Are all products discounted, or only select items?

Is the sale available in-store?

Will you restock items that sell out during the sale?

How can I make sure I don't miss out on the best Black Friday deals?

What’s the best way to contact you during Black Friday?

How do I use the 25% discount?

Is there a limit on how many items I can purchase using the 25% off discount?

What is your returns policy for items purchased during Black Friday?

Archive Sale

Can I purchase a gift card during the Black Friday sale?

How does the Black Friday offer work with bundle pricing?

Can I expect shipping delays during Black Friday?

Black Friday

Do you offer fabric swatches or samples?

How can I contact your team?

How do you protect my personal information?

How accurate are your product colours online?

What's the best way to care for my Hommey products?

General

Can I change the shipping address for my order?

How can I track my order?

How can I pay for my order?

Can I cancel or alter my order after I’ve placed it?

What are the delivery costs & timeframes?

What if my order appears to be lost in transit?

Order

How do I return something?

Can I return/exchange online orders in store?

How do I get an instant refund with Refundid?

When will I receive my refund or exchange?

Do I have to pay for return postage?

How do I become a Hommey stockist?

Do you offer trade pricing?

How can media get in touch?

Wholesale, Trade and Media

Can I add gift wrapping or personal touches to my order?

Do you offer gift cards?

How do I use my gift card?

Can I get a refund on my gift card?

Gifting

What's your returns policy?Updated 7 months ago