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Hommey

<p><span style="font-size: 16px;">If your tracking hasn&apos;t been updated in several days, let us help! &#xA0;Reach out to our Customer Experience team at <a href="mailto:&lt;a data-fr-linked=" id="isPasted">hello@gethommey.com</a> and we&apos;ll help track down your order.</span></p>

If your tracking hasn't been updated in several days, let us help!  Reach out to our Customer Experience team at hello@gethommey.com and we'll help track down your order.

What do I do if my order appears to be lost in transit?

Shipping and delivery

Can I make changes to my order?

How can I pay for my order?

How do I apply my Welcome Discount?

How accurate are your product colours online?

Order

What is your returns policy?

How to lodge a return or exchange?

When will I receive my refund or exchange?

Can I return or exchange my online order in-store?

Returns and Exchanges

How can I track my order?

What are your delivery costs and s timeframes?

Help, I need to update my shipping address!

What countries do you ship to?

Do you offer gift cards?

How do I apply my gift card?

Can I get a refund on my gift card?

Can I have my online order gift-wrapped?

Gifting

How can I contact your team?

Are your bundle discounts available in-store?

Contact and store information

How does your bedding bundle work?

If I purchase a Quilt Cover, does it include a Pillowcase Pair?

Do your Quilt Covers have corner ties?

What does stonewashed mean?

What bedding sizes do you offer?

How deep are your Fitted Sheets?

What is the difference between your Standard and King Pillowcase Pairs?

Why choose Hommey cotton?

How to care for your Cotton Bedding?

Cotton Bedding

Why choose Hommey linen?

How to care for Hommey Linen?

Do your linen Pillowcase Pairs have zippers?

Linen Bedding

Bedding

What is the difference between a Bath Sheet and Bath Towel?

How should I care for my Hommey towels?

How do I use my Hommey Hair Wrap?

Help, I have a snagged loop on my Hommey towel!

Why choose our Cotton Ramie Robe?

Is your Ramie Cotton robe unisex?

Caring for your Cotton Ramie robe

What sizes is your Cotton Ramie robe available in?

Cotton Ramie Robe

How should I dry my Hommey robe?

How should I wash my Hommey robe?

What is velour?

What is the difference between your Velour and Terry robe?

What should I do if I have a snagged loop on my Hommey robe?

Terry and Velour Robes

Bathroom

How do I care for my Hommey Sleepwear?

Will my Cotton Cashmere Loungewear stretch?

How do I care for my Cotton Cashmere Loungewear?

What size should I choose in your Cotton Cashmere Loungewear?

Cotton Cashmere

How to care for your Sheepskin slippers?

Why do my slippers look or feel slightly different from others?

Sheepskin Slipper Pre Order

What size am I in the Sheepskin Slippers?

Slippers

Apparel

What do I do if my order appears to be lost in transit?Updated 44 minutes ago