Our Customer Experience team is here to help!

Please lodge an enquiry here and our team will get back to you ASAP.

Hommey

Here&apos;s a breakdown of our delivery options:AustraliaStandard Delivery (3-6 business days)<ul><li style="font-size: 16px;">Free for orders $100 (AUD) and over</li><li style="font-size: 16px;">$10 (AUD) flat rate for orders under $100 (AUD)</li></ul>Express Delivery (2-4 business days)<ul><li style="font-size: 16px;">$25 (AUD) flat rate</li></ul> New ZealandStandard Delivery - Australia Post (3-7 business days)<ul id="isPasted"><li style="font-size: 16px;">Free for orders $100 (NZD) and over</li><li style="font-size: 16px;">$10 (NZD) flat rate for orders under $100 (NZD)</li></ul>Express Delivery - DHL (2-4 business days)<ul id="isPasted"><li style="font-size: 16px;">$25 (NZD) flat rate</li></ul> United KingdomExpress Delivery - DHL (2-4 business days)<ul><li style="font-size: 16px;">&#xA3;10 (GBP) flat rate</li></ul> Rest of WorldExpress Delivery - DHL (2-4 business days)<ul><li style="font-size: 16px;">$50 (AUD) flat rate</li></ul><div style=" text-decoration: none;">Unfortunately, we are unable to ship to APO, DPO and FPO addresses at this stage.</div>

Here's a breakdown of our delivery options:. Australia. Standard Delivery (3-6 business days). Express Delivery (2-4 business days). New Zealand. Standard Delivery - Australia Post (3-7 business days). Express Delivery - DHL (2-4 business days). Unit

What are your delivery costs and shipping timeframes?

Shipping and delivery

Can I make changes to my order?

How can I pay for my order?

How do I apply my Welcome Discount?

How accurate are your product colours online?

Order

What is your returns policy?

How can I lodge a return or exchange?

When will I receive my refund or exchange?

Can I return or exchange my online order in-store?

Returns and Exchanges

How can I track my order?

Help, I need to update my shipping address!

What countries do you ship to?

What do I do if my order appears to be lost in transit?

Do you offer gift cards?

How do I apply my gift card?

Can I get a refund on my gift card?

Can I have my online order gift-wrapped?

Gifting

How does your bedding bundle work?

If I purchase a Quilt Cover, does it include a Pillowcase Pair?

Do your Quilt Covers have corner ties?

What does stonewashed mean?

What bedding sizes do you offer?

How deep are your Fitted Sheets?

What is the difference between your Standard and King Pillowcase Pairs?

Why choose Hommey cotton?

Cotton Bedding

Why choose Hommey linen?

Do your linen Pillowcase Pairs have zippers?

Linen Bedding

Bedding

What is the difference between a Bath Sheet and Bath Towel?

How should I care for my Hommey towels?

How do I use my Hommey Hair Wrap?

Help, I have a snagged loop on my Hommey towel!

Why choose our Cotton Ramie Robe?

Is your Ramie Cotton robe unisex?

Caring for your Cotton Ramie robe

What sizes is your Cotton Ramie robe available in?

Cotton Ramie Robe

How should I dry my Hommey robe?

How should I wash my Hommey robe?

What is velour?

What is the difference between your Velour and Terry robe?

What should I do if I have a snagged loop on my Hommey robe?

Terry and Velour Robes

Bathroom

Will my Cotton Cashmere Loungewear stretch?

How do I care for my Cotton Cashmere Loungewear?

What size should I choose in your Cotton Cashmere Loungewear?

Cotton Cashmere

How should I care for my Sheepskin slippers?

Why does one of my Sheepskin Slippers look or feel slightly different from the other?

What size am I your Sheepskin Slippers?

Sheepskin Slippers

Apparel

What are your delivery costs and shipping timeframes?Updated an hour ago