Hommey

Please submit your return request <a href="https://gethommey.com/pages/start-a-return" rel="noopener noreferrer" target="_blank">here</a><a href="https://gethommey.com/pages/faq#faq-returns-exchanges" rel="noopener noreferrer" target="_blank"></a> and choose between:<ul><li dir="ltr">An instant refund with <a href="https://portal.refundid.com/stores/hommey-au" rel="noopener noreferrer" target="_blank">Refundid</a></li><li dir="ltr">A standard refund, store credit or exchange</li></ul>Just enter your order number (find this in your confirmation email) and follow the steps.

Please submit your return request here and choose between:. An instant refund with Refundid. A standard refund, store credit or exchange. Just enter your order number (find this in your confirmation email) and follow the steps.

How do I return something?

Returns and Exchanges

When is your Black Friday sale?

What discounts are you offering for Black Friday?

Are all products discounted, or only select items?

Is the sale available in-store?

Will you restock items that sell out during the sale?

How can I make sure I don't miss out on the best Black Friday deals?

What’s the best way to contact you during Black Friday?

How do I use the 25% discount?

Is there a limit on how many items I can purchase using the 25% off discount?

What is your returns policy for items purchased during Black Friday?

Archive Sale

Can I purchase a gift card during the Black Friday sale?

How does the Black Friday offer work with bundle pricing?

Can I expect shipping delays during Black Friday?

Black Friday

Do you offer fabric swatches or samples?

How can I contact your team?

How do you protect my personal information?

How accurate are your product colours online?

What's the best way to care for my Hommey products?

General

Can I change the shipping address for my order?

How can I track my order?

How can I pay for my order?

Can I cancel or alter my order after I’ve placed it?

What are the delivery costs & timeframes?

What if my order appears to be lost in transit?

Order

Can I return/exchange online orders in store?

What's your returns policy?

How do I get an instant refund with Refundid?

When will I receive my refund or exchange?

Do I have to pay for return postage?

How do I become a Hommey stockist?

Do you offer trade pricing?

How can media get in touch?

Wholesale, Trade and Media

Can I add gift wrapping or personal touches to my order?

Do you offer gift cards?

How do I use my gift card?

Can I get a refund on my gift card?

Gifting

How do I return something?Updated 7 months ago