Hommey

Yes, you&#x2019;re more than welcome to return/exchange your online order in-store. &#xA0;Just make sure your items are unused, in their original packaging and in the same condition you received them.&#xA0;Please note, in-store returns can only be exchanged for a store credit.

Yes, you’re more than welcome to return/exchange your online order in-store.  Just make sure your items are unused, in their original packaging and in the same condition you received them. Please note, in-store returns can only be exchanged for a sto

Can I return/exchange online orders in store?

Returns and Exchanges

How can I contact your team?

What's the best way to care for my Hommey products?

How accurate are your product colours online?

Do you offer fabric swatches or samples?

How do you protect my personal information?

Are your bundle discounts available in-store?

Can I return/exchange my online order in-store?

General

How can I pay for my order?

What are your delivery costs & timeframes?

Can I cancel or alter my order after I’ve placed it?

How can I track my order?

Can I change the shipping address for my order?

What if my order appears to be lost in transit?

Can I ship my order to an APO, DPO or FPO address?

What are your holiday shipping cut-off dates?

Order

How can I return my order?

What's your returns policy?

When will I receive my refund or exchange?

How do I get an instant refund with Refundid?

Do I have to pay for return postage?

60-Day Holiday Return

Can I add gift wrapping or personal touches to my order?

Do you offer gift cards?

How do I use my gift card?

Can I get a refund on my gift card?

Gifting

How do I become a Hommey stockist?

Do you offer trade pricing?

Wholesale, Trade and Media

What’s the difference between your Sleepwear collections?

How do I care for my Hommey sleepwear?

Will my Cotton Cashmere set stretch?

How do I care for my Cotton Cashmere Set?

What size should I choose in your Cotton Cashmere loungewear?

Apparel

What is the difference between your Towels?

What is the difference between a Bath Sheet and Bath Towel?

How should I care for my Hommey Towels?

How do I use my Hommey Hair Wrap?

What do I do if I have a snagged loop on my Hommey Towels?

What is the difference between our Velour and Terry robes?

What is velour?

Is the Oasis robe longer than the Terry robe?

How can I wash my Hommey robe?

How can I dry my Hommey robe?

What do I do if I have a snagged loop on my Hommey Robe?

Bathroom

Are your Pillowcase Pairs and Quilt Covers sold separately?

Do your Quilt Covers have corner ties?

How deep are your Fitted Sheets?

Not sure which size is right for your bed?

What does it mean that your linen bedding has been stone washed?

Why choose Hommey linen?

What is the difference between your Standard and King Pillowcase Pairs?

How should I wash my Hommey Linen?

Can I soak my Hommey Linen?

How should I dry my Hommey linen?

What detergent should I use to wash my Hommey linen?

Help! How can I get rid of a stain on my Hommey linen?

How can I soften my Hommey linen?

Do your Linen Pillowcase Pairs have zippers?

Why choose Hommey Cotton?

How can I wash my Hommey Cotton?

How can I dry my Hommey Cotton?

Bedding

Can I return/exchange online orders in store?Updated a month ago