Hommey

We understand things can change! If you need to make any order alterations, please contact us right away at <a href="mailto:&lt;a data-fr-linked=">hello@gethommey.com</a> <a data-fr-linked="true" href="mailto:hello@gethommey.com"></a>or via our <a href="https://gethommey.com/pages/contact-us" rel="noopener noreferrer" target="_blank">contact form</a>.Please note that once our warehouse begins processing your order, we&apos;re unable to make any changes.If you&apos;re not completely satisfied with your purchase once delivered, you can return or exchange your items under our <a href="https://gethommey.com/pages/faq#faq-returns-exchanges" rel="noopener noreferrer" target="_blank">Returns Policy</a>.

We understand things can change! If you need to make any order alterations, please contact us right away at hello@gethommey.com or via our contact form. Please note that once our warehouse begins processing your order, we're unable to make any change

Can I cancel or alter my order after I’ve placed it?

Order

When is your Black Friday sale?

What discounts are you offering for Black Friday?

Are all products discounted, or only select items?

Is the sale available in-store?

Will you restock items that sell out during the sale?

How can I make sure I don't miss out on the best Black Friday deals?

What’s the best way to contact you during Black Friday?

How do I use the 25% discount?

Is there a limit on how many items I can purchase using the 25% off discount?

What is your returns policy for items purchased during Black Friday?

Archive Sale

Can I purchase a gift card during the Black Friday sale?

How does the Black Friday offer work with bundle pricing?

Can I expect shipping delays during Black Friday?

Black Friday

Do you offer fabric swatches or samples?

How can I contact your team?

How do you protect my personal information?

How accurate are your product colours online?

What's the best way to care for my Hommey products?

General

Can I change the shipping address for my order?

How can I track my order?

How can I pay for my order?

What are the delivery costs & timeframes?

What if my order appears to be lost in transit?

How do I return something?

Can I return/exchange online orders in store?

What's your returns policy?

How do I get an instant refund with Refundid?

When will I receive my refund or exchange?

Do I have to pay for return postage?

Returns and Exchanges

How do I become a Hommey stockist?

Do you offer trade pricing?

How can media get in touch?

Wholesale, Trade and Media

Can I add gift wrapping or personal touches to my order?

Do you offer gift cards?

How do I use my gift card?

Can I get a refund on my gift card?

Gifting

Can I cancel or alter my order after I’ve placed it?Updated 6 months ago